Great customer service
I had questions prior to booking and Lisa quickly responded to my email.
After booking, I realized the address was wrong. I contacted Lisa via email and it was quickly resolved. We had booked two mini cribs and were upgraded to full size cribs. Lisa did call prior to upgrading to make sure the full size cribs would fit out needs.
Prior to delivery and she sent an email with a smaller delivery window than the generic 2 hour window on the site. This made planning much easier. She was friendly at delivery. My babies were asleep, so we weren't setting it up right then. She did offer to come back and help if needed.
No help was needed as the cribs were really easy to use. They were of great quality and the mattresses were perfect for an infant.
I was very happy with our services and will definitely be using them again when I return to Phoenix. Thank you for a great experience!
Cleanliness: 5 stars |
Condition of items: 5 stars |
Customer service: 5 stars |
Friendliness/accommodating: 5 stars |
Recommend: 5 stars
Ruth mason, BREMERTON, WA US |
Apr 22, 2018